PetSmart Reviews & FAQ

32 PetSmart discussions

Shipping & Returns Policies

Does PetSmart ship internationally?
Yes, PetSmart does ship internationally. Check out PetSmart's shipping policies page to make sure your country is on the list of countries they ship to. PetSmart's shipping policies can change, so it's always a good idea to refer back to their website to make sure. Hope it works out! You can always... read more...
PetSmart's international shipping policies are rated: 2 responses
Does PetSmart offer free returns? What's their exchange policy?
Yes, PetSmart does offer free returns and exchanges. This applies to items purchased online and in store. If you want more information on their returns policy, you can visit their returns policy page here. read more...
PetSmart's returns & exchanges policies are rated: 2 responses
Does PetSmart offer free shipping?
Yes, PetSmart does offer free shipping all the time. You can read more about PetSmart's shipping policies on their website on their shipping policies page. Good luck with your shopping there! If you can't find the information in the link above, you might be able to find more information on PetSmart's homepage here. read more...
PetSmart's free shipping policies are rated: 1 response

Payment Options

Can I use my debit card, prepaid card, or a Visa gift card at PetSmart?
Currently, we did not find any clear indication that PetSmart takes debit cards, prepaid cards, or Visa gift cards, You may check out this page for any updated information on their debit and prepaid card policies. Also, we recommend checking their homepage for any recent updates to their payment po... read more...
PetSmart's debit & prepaid card support is rated: 2 responses
Does PetSmart take Google Pay as a payment option?
Based on our research, we could not find any indication that PetSmart accepts Google Pay for payment. You may check out this page for any updated information on their Google Pay policies. Also, check their homepage for any updates to their payment policies. read more...
PetSmart's Google Pay support is rated: 1 response
Does PetSmart take PayPal for payment?
Yes, PetSmart does take PayPal for checking out. You can use your PayPal account or PayPal credit card to pay on PetSmart's e-commerce store. Read more information on PetSmart's PayPal policies here. Good luck with your shopping! If you can't find the information in the link above, you might be able to find more information on PetSmart's homepage here. read more...
PetSmart's PayPal support is rated: 1 response
Does PetSmart accept Apple Pay?
Yes, you can use Apple Pay at PetSmart. You'll find the latest information on PetSmart's Apple Pay policies here. You can also find additional information about PetSmart's payment methods here on their homepage. read more...
PetSmart's Apple Pay support is rated: 1 response

Discount Policies

Does PetSmart's website support discount codes?
PetSmart has offered promo codes historically, but they have not offered a code in a while. For example, PetSmart has not offered any promo codes in 2018 yet. Last year (2017) they did offer 2 total coupon codes to their customers. You can find a complete list of the current PetSmart deals and promotions on this page.If you're looking to promote and submit coupon codes for PetSmart we recommend sh... read more...
PetSmart's promo code support is rated: 1 response
What are PetSmart's coupon stacking policies? Are you able to stack coupons at PetSmart?
Currently it does not appear that PetSmart allows coupon stacking. Check out this page to see if PetSmart currently allows you to stack coupons. PetSmart does change its couponing policies from time to time so you can always check their homepage to see if there's any info on coupon stacking. read more...
PetSmart's coupon stacking policies are rated: 1 response
Does PetSmart accept competitors' coupons?
Yes, PetSmart does honor competitor coupons. The stores that qualify as a competitor coupon can change, so it's best to visit PetSmart's pricing policy page to stay up to date. If you cannot find the information you are looking for there, you can also simply call the store for specific questions regarding their rules and policies. Good luck using your competitor coupon at PetSmart! You might a... read more...
PetSmart's competitor coupon policies are rated: 1 response
Does PetSmart offer discounts or freebies on your birthday?
It does not look like PetSmart provides a specific discount on your birthday. You can always check this page for more information about PetSmart's birthday discounts and offers. It's always a good idea to check out their homepage to see if they've posted any additional information about different kinds of discounts. Some stores may not offer birthday discounts, but do offer special deals throughou... read more...
PetSmart's birthday discount policies are rated: 1 response
Does PetSmart offer discounts to senior citizens?
We could not find any special discounts for senior citizens offered by PetSmart. Be sure to check this page for more information about PetSmart's senior discounts and offers. read more...
PetSmart's senior discount policies are rated: 1 response
Does PetSmart offer discounts to military families and veterans?
We looked into this, and we did not find any specific military discounts offered by PetSmart. You can check this page for more information about PetSmart's veteran discounts and offers. You might also check out their homepage to see if they've posted any additional information about their military discounts. You can also subscribe to their email newsletter, as some stores will send special offers not available on their website through their email newsletter. read more...
PetSmart's military discount policies are rated: 1 response
Does PetSmart offer student discounts?
We were not able to find any specific student discounts offered by PetSmart. Check this page for the latest information about PetSmart's student discounts and offers. check out their homepage to see if they've posted any additional information about student discounts. read more...
PetSmart's student discount policies are rated: 1 response
Does PetSmart ever have sales?
Yes, PetSmart does have sales from time to time. You can stay on top of their latest events, and special discounts by visiting their promotions and deals page. You can also find more information on PetSmart's special sales events on their homepage here. read more...
PetSmart's availability of sales and promotions are rated: 1 response
Does PetSmart have an official coupons page?
It appears that PetSmart does not offer its own coupon page. You can check PetSmart's customer service page here to see if they have posted any new information about discounts and coupons. Alternatively, you can check PetSmart's homepage to check for information regarding discounts going forward. read more...
PetSmart's official coupons support is rated: 1 response
Does PetSmart price match?
Yes, PetSmart does have a price matching policy and they do price match competitor prices. You can find more information on their price matching policy page. Good luck, hope you can get your price match from them. You might also find more information on PetSmart's price matching policy on their homepage here. read more...
PetSmart's price matching policies are rated: 1 response

Customer Service Features

How do I contact PetSmart?
You can contact PetSmart via their customer service contact page.You can also contact PetSmart through their social media pages. Some of these social pages offer a messaging or contact us button which you can use to send your message directly to the company. Many retailers these days will respond quickly to messages you send them via social media. Here are their social pages we found:Facebook prof... read more...
PetSmart's contact information availability are rated: 1 response
PetSmart customer reviews? How is PetSmart rated on BBB, Yelp, Glassdoor, or Reddit?
YelpGenerally, the feedback on PetSmart on Yelp has been about average to slightly below average. They've been rated at approximately 3 stars by customers on Yelp. It appears that users on Yelp who have experience with PetSmart locally are have had some issues PetSmart's customer service, but generally have had a satisfactory experience with them.You can see PetSmart's Yelp reviews here.Better Bus... read more...
PetSmart's customer service is rated: 1 response
Where is PetSmart's Facebook, YouTube, Instagram, Snapchat, and other pages?
Yes, PetSmart does have social media pages. We've aggregated the links to all their social pages here:Twitter feedFacebook pageInstagram profileYouTube channelLinkedin profileGood luck finding PetSmart's social media pages. You can also check out their homepage for additional information on their social media sites. If we left any out, or any of these URLs need to be updated, please add a reply he... read more...
PetSmart's social media presence is rated: 1 response
Does PetSmart have a money-back guarantee?
Yes, you can get a refund if not satisfied with your PetSmart purchase. They have a money-back guarantee. Learn more about it on their customer FAQ page. You can learn more about PetSmart on their homepage. read more...
PetSmart's money-back guarantee policy is rated: 1 response
Does PetSmart accept gift cards or e-gift cards?
Yes, PetSmart does offer gift cards. You can find the gift card that best suits you on their gift cards page. You'll also be able to check your balance there as well as find out more about the specific terms and conditions associated with your gift card purchase. You might also find more information on PetSmart's gift card and e-gift card policies on their homepage here. read more...
PetSmart's gift card support is rated: 1 response
Does PetSmart have a loyalty program? How good is it?
Yes, PetSmart does offer a customer loyalty program. You can find more details on their rewards program on their customer service page. Hope you find the information you need about PetSmart's loyalty program. You can also check out PetSmart's homepage for more information. read more...
PetSmart's loyalty programs are rated: 1 response

Financing Options

Does PetSmart accept Klarna financing?
We looked, but could not find any info on if PetSmart accepts Klarna financing. You might be able to find information about PetSmart's financing options here. You can also look on their homepage for additional information on financing options. read more...
PetSmart's Klarna financing support is rated: 1 response
Does PetSmart accept Bread financing?
We looked, but could not find any info on if PetSmart accepts Bread financing. You might be able to find information about PetSmart's financing options here. You can also look on their homepage for additional information on financing options. read more...
PetSmart's Bread financing support is rated: 1 response
Can I use Afterpay to finance my PetSmart purchase?
It's not clear whether PetSmart accepts Afterpay financing as a payment option. You might be able to find information about PetSmart's payment financing policies here. You can also look on their homepage for additional information on financing options. read more...
PetSmart's Afterpay financing support is rated: 1 response
Can I use Affirm to finance my PetSmart purchase?
It's not clear whether PetSmart accepts Affirm financing as a payment option. You might be able to find information about PetSmart's payment financing policies here. You can also look on their homepage for additional information on financing options. read more...
PetSmart's Affirm financing support is rated: 1 response

Website Features

Does PetSmart offer a mobile app for iPhone, iPad, or Android?
PetSmart offers a mobile application for iPhone and iPad devices. You can download or view the app here.   However, PetSmart does not offer a mobile application for Android Mobile Devices, currently.    read more...
PetSmart's mobile app availability is rated: 3 responses
Does PetSmart have a valid privacy policy? Is their website secure?
Yes, PetSmart is a secure website, and they spell out a valid user privacy policy. You can see more about it at their privacy policy page here. Or you can visit their homepage for more information on their website security and privacy policies. read more...
PetSmart's website security & privacy policies are rated: 1 response

Marketing Programs

Does PetSmart have an affiliate program? Has anyone used it?
Yes, PetSmart does have an affiliate program. Using their affiliate or referral program, you can earn commissions by referring new customers via the PetSmart website. We researched the popular affiliate networks, and here's what we found about where you can join PetSmart's affiliate program:Skimlink... read more...
PetSmart's affiliate programs are rated: 2 responses

Other Features

More PetSmart discussions

Does PetSmart accept Apple Pay?

This question has 0 votes  by
Yes, you can use Apple Pay at PetSmart. You'll find the latest information on PetSmart's Apple Pay policies here. You can also find additional information about PetSmart's payment methods here on their homepage.
Answered on Nov 11, 2018 Posted in PetSmart1 answer — Last reply 4 days ago

Does PetSmart have a valid privacy policy? Is their website secure?

This question has 0 votes  by
Yes, PetSmart is a secure website, and they spell out a valid user privacy policy. You can see more about it at their privacy policy page here. Or you can visit their homepage for more information on their website security and privacy policies.
Answered on Nov 8, 2018 Posted in PetSmart2 answers — Last reply 6 days ago

Does PetSmart have a loyalty program? How good is it?

This question has 0 votes  by
Yes, PetSmart does offer a customer loyalty program. You can find more details on their rewards program on their customer service page. Hope you find the information you need about PetSmart's loyalty program. You can also check out PetSmart's homepage for more information.
Answered on Oct 26, 2018 Posted in PetSmart2 answers — Last reply 2 weeks ago

Does PetSmart accept gift cards or e-gift cards?

This question has 0 votes  by
Yes, PetSmart does offer gift cards. You can find the gift card that best suits you on their gift cards page. You'll also be able to check your balance there as well as find out more about the specific terms and conditions associated with your gift card purchase. You might also find more informa...
Answered on Oct 26, 2018 Posted in PetSmart2 answers — Last reply 2 weeks ago

Does PetSmart accept Klarna financing?

This question has 0 votes  by
We looked, but could not find any info on if PetSmart accepts Klarna financing. You might be able to find information about PetSmart's financing options here. You can also look on their homepage for additional information on financing options.
Answered on Sep 26, 2018 Posted in PetSmart2 answers — Last reply 2 months ago

Does PetSmart have a money-back guarantee?

This question has 0 votes  by
Yes, you can get a refund if not satisfied with your PetSmart purchase. They have a money-back guarantee. Learn more about it on their customer FAQ page. You can learn more about PetSmart on their homepage.
Answered on Sep 26, 2018 Posted in PetSmart2 answers — Last reply 2 months ago

Does PetSmart accept Bread financing?

This question has 0 votes  by
We looked, but could not find any info on if PetSmart accepts Bread financing. You might be able to find information about PetSmart's financing options here. You can also look on their homepage for additional information on financing options.
Answered on Sep 26, 2018 Posted in PetSmart2 answers — Last reply 2 months ago

Can I use Afterpay to finance my PetSmart purchase?

This question has 0 votes  by
It's not clear whether PetSmart accepts Afterpay financing as a payment option. You might be able to find information about PetSmart's payment financing policies here. You can also look on their homepage for additional information on financing options.
Answered on Sep 26, 2018 Posted in PetSmart2 answers — Last reply 2 months ago

Does PetSmart offer free returns? What's their exchange policy?

This question has 0 votes  by
Yes, PetSmart does offer free returns and exchanges. This applies to items purchased online and in store. If you want more information on their returns policy, you can visit their returns policy page here.
Answered on Sep 4, 2018 Posted in PetSmart2 answers — Last reply 3 months ago

Does PetSmart offer discounts to military families and veterans?

This question has 0 votes  by
We looked into this, and we did not find any specific military discounts offered by PetSmart. You can check this page for more information about PetSmart's veteran discounts and offers. You might also check out their homepage to see if they've posted any additional information about their military d...
Answered on Aug 13, 2018 Posted in PetSmart1 answer — Last reply 3 months ago

Does PetSmart offer discounts to senior citizens?

This question has 0 votes  by
We could not find any special discounts for senior citizens offered by PetSmart. Be sure to check this page for more information about PetSmart's senior discounts and offers.
Answered on Aug 9, 2018 Posted in PetSmart2 answers — Last reply 4 months ago

Does PetSmart price match?

This question has 0 votes  by
Yes, PetSmart does have a price matching policy and they do price match competitor prices. You can find more information on their price matching policy page. Good luck, hope you can get your price match from them. You might also find more information on PetSmart's price matching policy on their home...
Answered on Jul 30, 2018 Posted in PetSmart1 answer — Last reply 4 months ago

Does PetSmart have a teacher or educator discount policy?

This question has 0 votes  by
We were not able to find any specific teacher discounts offered by PetSmart. Check this page for the latest information about PetSmart's educator discounts and offers. Check out their homepage as well to see if they've posted any additional information about teacher discounts there.
Answered on Jul 14, 2018 Posted in PetSmart2 answers — Last reply 4 months ago

Can I use Affirm to finance my PetSmart purchase?

This question has 0 votes  by
It's not clear whether PetSmart accepts Affirm financing as a payment option. You might be able to find information about PetSmart's payment financing policies here. You can also look on their homepage for additional information on financing options.
Answered on Jul 13, 2018 Posted in PetSmart2 answers — Last reply 4 months ago

How do I contact PetSmart?

This question has 0 votes  by
You can contact PetSmart via their customer service contact page.You can also contact PetSmart through their social media pages. Some of these social pages offer a messaging or contact us button which you can use to send your message directly to the company. Many retailers these days will respond qu...
Answered on Jul 9, 2018 Posted in PetSmart2 answers — Last reply 5 months ago

PetSmart customer reviews? How is PetSmart rated on BBB, Yelp, Glassdoor, or Reddit?

This question has 0 votes  by
YelpGenerally, the feedback on PetSmart on Yelp has been about average to slightly below average. They've been rated at approximately 3 stars by customers on Yelp. It appears that users on Yelp who have experience with PetSmart locally are have had some issues PetSmart's customer service, but genera...
Answered on Jul 8, 2018 Posted in PetSmart2 answers — Last reply 5 months ago

Does PetSmart have an affiliate program? Has anyone used it?

This question has 0 votes  by
Yes, PetSmart does have an affiliate program. Using their affiliate or referral program, you can earn commissions by referring new customers via the PetSmart website. We researched the popular affiliate networks, and here's what we found about where you can join PetSmart's affiliate program:Skimlink...
Answered on Jul 5, 2018 Posted in PetSmart3 answers — Last reply 5 months ago

Does PetSmart's website support discount codes?

This question has 0 votes  by
PetSmart has offered promo codes historically, but they have not offered a code in a while. For example, PetSmart has not offered any promo codes in 2018 yet. Last year (2017) they did offer 2 total coupon codes to their customers. You can find a complete list of the current PetSmart deals and promo...
Answered on Jun 22, 2018 Posted in PetSmart2 answers — Last reply 5 months ago

Where does PetSmart ship from?

This question has 0 votes  by
Our team of shopping analysts is out looking for the answer to this question now. We source our answers from PetSmart's website and customer service pages and by working with PetSmart directly to find the correct answer to this question. Check back later to find the answer to this question.
Answered on Jun 21, 2018 Posted in PetSmart1 answer — Last reply 5 months ago

Can I use my debit card, prepaid card, or a Visa gift card at PetSmart?

This question has 0 votes  by
Currently, we did not find any clear indication that PetSmart takes debit cards, prepaid cards, or Visa gift cards, You may check out this page for any updated information on their debit and prepaid card policies. Also, we recommend checking their homepage for any recent updates to their payment po...
Answered on Jun 15, 2018 Posted in PetSmart2 answers — Last reply 5 months ago

Does PetSmart have an official coupons page?

This question has 0 votes  by
It appears that PetSmart does not offer its own coupon page. You can check PetSmart's customer service page here to see if they have posted any new information about discounts and coupons. Alternatively, you can check PetSmart's homepage to check for information regarding discounts going forward.
Answered on Apr 21, 2018 Posted in PetSmart2 answers — Last reply 7 months ago

Does PetSmart take Google Pay as a payment option?

This question has 0 votes  by
Based on our research, we could not find any indication that PetSmart accepts Google Pay for payment. You may check out this page for any updated information on their Google Pay policies. Also, check their homepage for any updates to their payment policies.
Answered on Apr 21, 2018 Posted in PetSmart2 answers — Last reply 7 months ago

Does PetSmart ship internationally?

This question has 0 votes  by
Yes, PetSmart does ship internationally. Check out PetSmart's shipping policies page to make sure your country is on the list of countries they ship to. PetSmart's shipping policies can change, so it's always a good idea to refer back to their website to make sure. Hope it works out! You can always...
Answered on Apr 21, 2018 Posted in PetSmart2 answers — Last reply 7 months ago

Where is PetSmart's Facebook, YouTube, Instagram, Snapchat, and other pages?

This question has 0 votes  by
Yes, PetSmart does have social media pages. We've aggregated the links to all their social pages here:Twitter feedFacebook pageInstagram profileYouTube channelLinkedin profileGood luck finding PetSmart's social media pages. You can also check out their homepage for additional information on their so...
Answered on Apr 20, 2018 Posted in PetSmart2 answers — Last reply 7 months ago

Does PetSmart offer a mobile app for iPhone, iPad, or Android?

This question has 0 votes  by
Hang tight, our team of researchers is out looking for the answer to this question now. We're currently researching PetSmart's website and FAQ pages as well as other online sources. We'll also try contacting PetSmart directly to try to find an answer to this question. Check back in a bit to see if w...
Answered on Apr 18, 2018 Posted in PetSmart1 answer — Last reply 8 months ago

Does PetSmart take PayPal for payment?

This question has 0 votes  by
Yes, PetSmart does take PayPal for checking out. You can use your PayPal account or PayPal credit card to pay on PetSmart's e-commerce store. Read more information on PetSmart's PayPal policies here. Good luck with your shopping! If you can't find the information in the link above, you might be able...
Answered on Apr 12, 2018 Posted in PetSmart2 answers — Last reply 8 months ago

Does PetSmart accept competitors' coupons?

This question has 0 votes  by
Yes, PetSmart does honor competitor coupons. The stores that qualify as a competitor coupon can change, so it's best to visit PetSmart's pricing policy page to stay up to date. If you cannot find the information you are looking for there, you can also simply call the store for specific questions ...
Answered on Apr 4, 2018 Posted in PetSmart2 answers — Last reply 8 months ago

Does PetSmart ever have sales?

This question has 0 votes  by
Yes, PetSmart does have sales from time to time. You can stay on top of their latest events, and special discounts by visiting their promotions and deals page. You can also find more information on PetSmart's special sales events on their homepage here.
Answered on Apr 4, 2018 Posted in PetSmart2 answers — Last reply 8 months ago

Does PetSmart offer student discounts?

This question has 0 votes  by
We were not able to find any specific student discounts offered by PetSmart. Check this page for the latest information about PetSmart's student discounts and offers. check out their homepage to see if they've posted any additional information about student discounts.
Answered on Apr 4, 2018 Posted in PetSmart2 answers — Last reply 8 months ago

What are PetSmart's coupon stacking policies? Are you able to stack coupons at PetSmart?

This question has 0 votes  by
Currently it does not appear that PetSmart allows coupon stacking. Check out this page to see if PetSmart currently allows you to stack coupons. PetSmart does change its couponing policies from time to time so you can always check their homepage to see if there's any info on coupon stacking.
Answered on Apr 4, 2018 Posted in PetSmart2 answers — Last reply 8 months ago

Does PetSmart offer discounts or freebies on your birthday?

This question has 0 votes  by
It does not look like PetSmart provides a specific discount on your birthday. You can always check this page for more information about PetSmart's birthday discounts and offers. It's always a good idea to check out their homepage to see if they've posted any additional information about different ki...
Answered on Apr 4, 2018 Posted in PetSmart2 answers — Last reply 8 months ago

What are PetSmart's pricing and packages? How do they compare on value vs other Pet Stores sites?

This question has 0 votes  by
answered this on Dec 31, 1969 Posted in PetSmart1 answer — Last reply 82 months ago

How much traffic does PetSmart's website receive? What is their Alexa Ranking and Google PageRank?

This question has 0 votes  by
answered this on Dec 31, 1969 Posted in PetSmart1 answer — Last reply 82 months ago

Does petsmart accept prepaid cards like Vanilla Visa?

This question has 0 votes  by
Yes
James Cheney answered this on Jul 13, 2012 Posted in PetSmart1 answer — Last reply 83 months ago

Does PetSmart sell gift cards?

This question has 0 votes  by
Gift Cards The www.petsmart.com Gift Card can be ordered online for use in retail stores or online. It can be sent to anyone with a valid shipping address. Buying a Gift Card: To make your purchase, simply: Go to our Go to our Gift Cards/e-Gift Certificates page. Click "Gift Card." ...
Jaz answered this on May 26, 2012 Posted in PetSmart1 answer — Last reply 84 months ago

What are PetSmart's prices and packages? How do their prices compare with competitors?

This question has 0 votes  by
answered this on Dec 31, 1969 Posted in PetSmart1 answer — Last reply 85 months ago

What are sites / companies similar to PetSmart? How do they compare?

This question has 0 votes  by
answered this on Dec 31, 1969 Posted in PetSmart1 answer — Last reply 85 months ago

Does PetSmart offer free shipping?

This question has 0 votes  by
Yes, PetSmart does offer free shipping all the time. You can read more about PetSmart's shipping policies on their website on their shipping policies page. Good luck with your shopping there! If you can't find the information in the link above, you might be able to find more information on PetSmart...
Answered on May 27, 2017 Posted in PetSmart1 answer — Last reply 247 months ago